our vision
Through our culture of customer focus and continuous improvement, we will be recognised for our passion, performance and people.

A message from our Managing Director


"Our Vision is central to the success of our business and we are committed to:

  • driving innovation and continuous improvement
  • transforming our raw materials into sustainable products
  • delivering excellent customer service
  • industry leading quality standards.

At British Sugar everything we do is inspired by our vision and we are proud of what we have achieved to date.  We have strong relationships with our people, customers and growers, and by continuing to work together we can look forward to a future of greater innovation and sustainable progress.

As a business, we continuously seek opportunities to improve our operations and increase our productivity.  Our efforts are aimed at using existing assets more efficiently and developing sustainable opportunities for the future.

Our customer focused approach influences the way in which we develop, manufacture and distribute our extensive range of products, to ensure we deliver exactly what our customers value.

Our people are at the heart of our success and their passion contributes to the development and growth of our business, ensuring we continue to be an advanced and sustainable manufacturer."

Richard Pike
Managing Director, British Sugar